Saturday, August 3, 2013

Customer Search (CUS)

In case if you want check a customer is an exciting customer of your bank or not, to find out Customer Id of a person or to know the details, the menu option CUS can be used in Finacle (Web Mode). HCUS is the menu otion for ONS Mode of operation.

Customer ID Search Step-By-Step

01. CUS - Enter
02. Now fill-up any of the relevant fields like Customer Name, Short Name, Address or Phone No
03. To get accurate result Enter more than one field  - Press F4
04. It may show one or more result depending upon the Data entered.
05. Select one record and Press Ctrl+E to check Customer Details
06. If there is no record in the list - Press F3  and Change Data to search again