This is the first and foremost step
for opening of an account. Whether it is a Savings Account or an
Deposit / Advance Account, for any customer a ‘Customer id’ is to be
created. The data required for creating the id are the customer details
like name, address, age, introducer details, etc. Thus ‘Know Your
Customer’ (KYC) will have to be captured while creating the
‘Customer id’. Once this is created any account opened by that customer
will be linked to the particular id. Hence due care is to be taken to
see that all the relevant fields are filled in correctly. The process is
known as Customer Master Maintenance in Finacle which also referred as
Customer Identification File (CIF).
Creating a Customer ID for an Individual Customer Step By Step (using CUMM)
01. Type "CUMM" in menu option - Enter
02. Function A (Add) - F4
03. Enter Customer Title - Tab - Name - F4
04. Type Short Name (initial 4/5 letters from main name) - TAB
05. Now enter non-mandatory fields i.e type, status, group, occupation & Gender & Press F4
06. Staff - N - F4 (If "Y" then mention staff details)
07. Minor - N - F4 (If "Y" then mention Guardian details)
08. Non Resident - N - F4 (If "Y" then provide Passport and other details)
09. Trade Finance - Y - F4 (if you choose "N", the customer can not carry out Bill Transactions)
10. Address Type - C - F4 (C- Communication Address, P - Permanent Address)
The address you will put here first will be printed on Account Statement and dispatching documents.
11. Fill up the Permanent Address (if different from communication address) or Employer Address (F6)
12. Once Address Entry is over Press F4.
13. Purge Allowed. "N" - F4
14. Introducer Details - Mention CUST ID of introducer (Press F11) or Full Name - F4
15. TAX Slab - TDS02 (for individual) - TAB - PAN No (Enter PAN NO if produced) - F4
16. As the General Details (G) is completed - Enter "E" (Currency Details) in Enter Option box - F4
17. In Currency Details, Type INR & press down arrow to add and Press F4
18. To visit Trade Finance Details -Enter "T" in option - Press F4 - Again Press F4
19. Inland Trade Allowed Field - Y - F4
20. Now Press F10 to save the details
21. Note down the Customer ID on the AOF and send it to Supervisor Authority for verification
Verification of Customer ID by Supervisor or Higher Authority
01. CUMM - Enter
02. V - F4 - Customer ID - F4 (It shows general details)
03. Now Press F6 Seven times (7) to visit seven general detail pages - Press F4
04. Now Verify the Currency Details E - F4 - Press CTRL+E to view details - F4 - F4
05. Verify Trade Finance Details T - F4 - F6 (Check Inland trade allowed) - F4
06. Press F10, the system will complete the task and will show Record Verified.
Note : If it displays any error then try to verify the section you have not visited.
