Unlock a User

In case the menu is locked and the user is not allowed to log into the system again, then by going through the menu option SAC we have to delete (unlock) the user. This activity can be performed by any Supervisory Staff of the branch.
 

Step-By-Step

01. Type "SAC" in menu option and Press Enter

02. Type "D" in funtion field - Press F4

03. Type "U" in the User field - Press TAB - Enter User ID in the field  ex" ARUN01"  - Press F4

04. Now it will display the Locked User details.

05. Press SHFT+F4 to Select the User ID (* mark will appear)

06. Press F10 to complete the operation.

User Types in Finacle

Captive User:

A "Captive" user is one who can put through transactions affecting the data of his SOL (Service Outlet/Branch) only.  He can also inquire into the database pertaining to other SOL provided the menu he is invoking is "free".

Free User:

A "Free" user is one who can put through transactions affecting the data of his SOL as well as other SOL (InterSOL), provided the menu he is invoking is also "free".  It should be noted that the "free" user could put through transactions affecting on only  the customer accounts of other SOL and no t office accounts.  It should be remembered that even though the user is "free", he couldn't access the database of other SOL if the menu is "captive".